// Our Story

Pioneering Digital Mental Health Since 2001

Over the last two decades, Kooth has grown from humble beginnings as an email counselling service to one of the UKs biggest and most popular mental health platforms on the internet, and we’ve been learning, adapting and improving our service at every step of the way.

Kooth makes a real difference, and it’s measurable.

Kooth’s platform makes a real difference to our users and partners at every stage of their journey. We measure our impact across our wide range of different functions to constantly improve clinical outcomes. We strive for our users to like our platform, use our platform regularly and feel better as a result.

Kooth’s unique, anonymous datasets

Kooth has one of the world’s largest mental health anonymised data sets which we use to help improve product and outcomes for people who utilise our service. We provide our clients with unique insights into the emerging trends in mental health and we use our data to continually improve our services and clinical models for all to benefit.

An integrated, intelligent platform

Our technology is separated into three parts – the service for users, community/clinical engagement and insights and intelligence. We use co-production to build out our welcoming user friendly platform. Our service users are provided with a range of different therapies and tools that they can use to set goals and receive support anonymously. Our patient administration system has been designed and built with counsellors to ensure it meets the needs of therapeutic intervention and our insights and data technology is built in conjunction with our clients and research and evaluation team.

Clinical and delivery model 

Kooth’s single, integrative approach to wellbeing makes us different from our competitors. We believe that since no single specific therapy model is appropriate for all individuals, one platform that offers a range of different treatment options is the best approach. Kooth’s range of tools, resources and activities offers the user a choice of therapies so that they can determine what works best for them. Our clinical model is FERPA and HIPAA compliant.

The Kooth team

Simply put, our people are the best of the best. We attract people from a wide range of backgrounds, careers and communities. We have high standards of delivery but we deliver those standards with compassion and safety at our heart.

View our corporate structure →


Find out more about how Kooth can power your wellbeing strategy

To learn more about Kooth, fill out the contact form, or get in touch with us at [email protected]

Please note that this is an enquiriy form for professional partnerships. We cannot provide direct mental health support through this channel.